Policies

Shipping & Delivery Policy

Last updated

  1. 1

    Orders are generally dispatched within 3–4 working days after confirmation, subject to product availability and payment clearance.

  2. 2

    Sundays and public holidays are not counted as working days.

  3. 3

    Delivery timelines are estimates and may vary due to location, courier operations, weather, festivals, government restrictions, transport delays, or other circumstances beyond SELLET’s control.

  4. 4

    Shipping charges depend on the delivery location, order value, package dimensions, and weight.

  5. 5

    Customers must provide a complete and accurate delivery address and remain available to receive the shipment.

  6. 6

    SELLET is not responsible for delays or additional charges caused by an incorrect address, unavailable recipient, or delivery refusal.

  7. 7

    Customers should inspect the outer condition and number of packages at the time of delivery.

  8. 8

    Any damaged, opened, tampered, wet, or missing package should be mentioned on the courier receipt and reported immediately.

  9. 9

    Customers should not accept a visibly tampered shipment without recording proper evidence.

  10. 10

    An uninterrupted unboxing video must be recorded from before opening the package until all products have been inspected.

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